Why is State Bank of India so Pathetic in service?
People go to SBI only for one reason, its presence everywhere and comparatively low interest rates. Full stop. Later starts the slow, unreliable lazzy service of SBI.
There are no leaders and the people at the top of the hierarchy are so stupid, 0 in enthusiasm that they do not try to add any tune up of work. The people at the bottom of hierarchy can change some, but not all. To transfer file from one branch to main office needs to be done by customer. Stupid bank of India!. It's not that the employees would lose their work if they automate it to some extent.
Their quality and process are so unfriendly for their customers, its so easy to make out what they need to tune just by being a customer one day.
Their quality and process are so unfriendly for their customers, its so easy to make out what they need to tune just by being a customer one day.
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